5TW and WDM take immense pride in providing a quality adult chat service for over two decades that has proved to regularly exceed our customers’ expectations. However, if for any reason you have experienced a technical fault with the service that has interfered with your experience, please reference the advice provided below.
If you are unsatisfied with the service we offer, after your initial purchase, you must contact us before placing anymore purchases. No refunds are given on the second or future purchases if the credits are used.
Refunds for all services billed via credit card are made solely at the discretion of the service provider. They will only be awarded if an investigation finds that the company or service were at fault. It is the user’s responsibility to keep their personal information and assigned PIN number safe. If you require assistance, please email our Customer Care Team at: [EMAIL ADDRESS] or call our Customer Care Team on [USA PHONE NUMBER]